Northmark provides janitorial service for car and truck dealerships in Fargo, West Fargo and Moorhead. We clean showrooms, sales offices, finance offices, customer lounges, service drives' customer areas, parts counters, restrooms and employee breakrooms, usually after close or before opening so the store is ready for the first customer. Service bays, vehicles and shop equipment stay with your team. Our staff are background-checked and work under logged access procedures.
A dealership is a set of very different spaces
A typical dealership combines:
- A showroom where presentation directly affects sales
- Sales and finance offices where customers spend long stretches signing paperwork
- A service drive and write-up area where customers drop off and pick up vehicles
- A customer lounge where people wait an hour or more, with coffee, seating and Wi-Fi
- Parts counters with steady trade traffic
- Shops and bays with lifts, fluids and equipment
- Employee areas used by technicians, porters and staff
Each zone has its own standard. We write a zoned scope so the showroom gets showroom-level attention while shop-side breakrooms get practical, frequent cleaning. See facility cleaning.
What we clean
| Zone | Typical scope | Timing |
|---|---|---|
| Showroom | Floors, glass walls and doors, desks, display areas, entry | Before opening |
| Sales and finance offices | Trash, desks when cleared, glass, floors | Nightly |
| Customer lounge | Seating, tables, coffee station surfaces, floors, trash | Nightly, plus extra visits on busy weeks |
| Service write-up | Counters, glass, floors, entry from service drive | Nightly |
| Customer restrooms | Fixtures, mirrors, floors, waste, supply reporting | Nightly |
| Parts counter | Counter, floors, glass | Nightly |
| Employee breakroom and restrooms | Tables, counters, fixtures, floors | Nightly or after shifts |
| Service bays and vehicles | Not in scope | — |
The service drive problem
Customer areas next to the service drive take a beating: tracked-in water, grease, salt and slush. In a Fargo–Moorhead winter, the service drive entrance can be the dirtiest doorway in the building. OSHA's walking-working surfaces standard requires floors to be kept as free of hazards as practical, and wet, oily floors near the service drive are a real slip risk for customers. Our scopes put extra attention on these transition areas, especially from November to April. See winter facility care in Fargo.
Showroom standards
Showrooms are judged against the brand standards manufacturers set for their dealers. Glass walls must be streak-free, floors spotless and desks orderly. We clean showroom glass within safe reach, floors and customer seating before opening, and note any high glass or lighting issues for your facilities team.
Lounges keep customers loyal
Service customers often spend more time in the lounge than in the showroom, and service is where long-term loyalty is won or lost. A clean lounge and restroom tell customers the dealership pays attention. We treat both as every-visit priorities and can add mid-week visits during busy service periods, such as before winter when tire changes surge.
Security and inventory
Dealerships keep vehicles, keys, cash and customer financial records on site. Our team is background-checked and assigned to your store, vehicle key cabinets, finance files and cash areas are off-limits, and every visit ends with a lock-up and alarm check. See security and access control.
Safety in shops
Dealership shops contain lifts, fluids, chemicals and compressed air, and OSHA's Hazard Communication standard governs how chemical hazards are communicated to workers. Our team stays out of bays and shops unless a walkway is specifically scoped, never touches vehicles or equipment, and follows your PPE rules for any area we pass through.
Lots and outdoor areas
Dealership lots are large and visible. Our parking lot and site condition survey uses drone imagery to document paving, drainage and lighting for planning repairs.
Dealer groups
Dealer groups with several rooftops across the metro can run all of them under one program with reporting by store. See multi-site janitorial. Agricultural equipment dealers have a similar layout; see AgTech and equipment dealers.
Frequently asked questions
Can you clean the showroom before we open?
Yes. Showrooms and customer areas can be cleaned early in the morning so they are spotless at opening.
Do you clean vehicles or service bays?
No. Vehicles, bays and shop equipment stay with your team. We clean customer areas, offices, restrooms and employee spaces.
How do you handle the service drive entrance in winter?
Scopes include extra attention to service drive transition areas from November through April, with mat management and floor cleaning.
Can you serve all our stores?
Yes. Dealer groups can run every Fargo, West Fargo and Moorhead store under one program.
Sources
Published · Northmark Facility Services.