You can reach Northmark Facility Services by phone at (701) 561-6324 or by email at contact@northmarkfacilityservices.com. To get pricing for a building, the fastest route is to schedule a facility walkthrough or book an appointment online. We serve commercial facilities in Fargo and West Fargo, North Dakota, and Moorhead, Minnesota.
How to reach us
| Method | Details | Best for |
|---|---|---|
| Phone | (701) 561-6324 | Quotes, urgent issues, scheduling a walkthrough |
| contact@northmarkfacilityservices.com | Proposals, certificates of insurance, documents | |
| Online booking | Book an appointment | Choosing a walkthrough time that works for you |
| Scheduling email | scheduling@northmarkfacilityservices.com | Rescheduling an existing appointment |
Northmark is based in Fargo, North Dakota, and serves clients on site at their facilities. We do not run a walk-in office, so please call or email before visiting.
What to include when you contact us
A few details help us respond with something useful on the first reply:
- Your building: address or city, type of facility and approximate square footage
- What you need: recurring cleaning, janitorial service, property maintenance, aerial inspection or a combination
- Timing: whether you need to start by a specific date, for example at the end of a current vendor's notice period
- Requirements: insurance limits, background check rules, after-hours access or special areas
If you are a property manager with several buildings, list them all. We can scope a portfolio together, which is usually faster for you and produces consistent pricing across sites. See multi-site janitorial.
Common reasons people contact us
Requesting a quote
Most new clients contact us because they need a proposal. We will set up a facility walkthrough, write a scope and send pricing. If you want to understand pricing first, read our commercial cleaning cost guide.
Replacing a cleaning vendor
If your current provider is missing visits or not responding, tell us your notice period and we will plan around it. Our guide to switching janitorial companies covers the handover.
Certificates of insurance
Property managers and corporate compliance teams can request certificates of insurance by email. Include the certificate holder's legal name, address and any additional insured requirements. See insured and bonded.
Aerial inspection requests
For roof overviews, hail documentation or site condition imagery, tell us the property address, what you need documented and your deadline. See aerial inspection and documentation.
Existing clients
If you are an existing client, contact your account lead directly, or call the main number and we will route your request. Issues are logged and owned until they are resolved and confirmed with you.
Employment
If you are looking for work, see our careers page rather than the main contact line, so your application reaches the right person.
Our service area
We serve commercial facilities across the three core cities of the Fargo–Moorhead metro:
Keeping our area focused means supervisors can visit sites in person, response times stay short and our teams know the local building stock.
Before you call: a quick self-check
If you are not sure what to ask for, these questions usually clarify it:
- Is the problem that the building is not clean, or that nobody checks whether it is?
- Do you need someone in the building every night, or a few nights a week?
- Are there areas that only certain people should enter?
- Do you also need routine upkeep, or roof and site documentation?
- Do you need certificates of insurance for a landlord or owner?
Bring the answers to the call and we can usually recommend a starting scope in a few minutes.
Response expectations
- Quote requests: we respond promptly and schedule a walkthrough at a time that suits you.
- Client issues: logged on receipt and owned by your account lead until resolved.
- After-hours security incidents at client sites: handled through the escalation procedure agreed during onboarding.
Frequently asked questions
What is the fastest way to get a cleaning quote?
Schedule a facility walkthrough online or call (701) 561-6324. We will visit the building, write a scope and send a proposal.
Does Northmark have a walk-in office?
No. Northmark serves clients at their facilities across Fargo, West Fargo and Moorhead. Please call or email before visiting.
Where do I send certificate of insurance requests?
Email contact@northmarkfacilityservices.com with the certificate holder name, address and any additional insured requirements.
Do you serve areas outside Fargo, West Fargo and Moorhead?
Our service area is Fargo, West Fargo and Moorhead. Contact us if your facility is nearby and we will tell you honestly whether we can serve it well.
Published · Northmark Facility Services.